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TERMS & CONDITIONS


CANADA WIDE DELIVERY

Bateman's is offering $5 Canada-Wide ground shipping. (excluding bikes)

By ordering an item via our website (www.batemansbikeco.com) you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.


BICYCLE DELIVERY

Bateman's Bicycle Company Ltd. now ships select bikes nationwide!  Santa Cruz and Juliana bikes are eligible for FREE Canada-wide shipping. Bikes from other brands are available to ship for a $250 flat rate fee (where restrictions allow). Every bike is expertly assembled and tuned prior to pickup or shipping. Some assembly may be required for bikes that are shipped outside of the Greater Toronto Area. One of our mechanics will contact you with specific instructions once your purchase your bike!

 

ORDER PROCESSING

When you order an item you will receive an acknowledgement email confirming your submission, this email is not confirmation that the order has been completed. You'll recieve an email when your item is ready for pick-up.

Most orders for items in-stock will be ready for shipping/collection within one business day. Items in our warehouse normally arrive in-store in 3 to 5 business days, however sometimes longer depending on availability.

We do our best to fulfil every online order as quickly and accurately as possible. Due to the fast-paced nature of these sales, some inventory may not be accurately displayed on web, as product sells quickly both in store and online. 


DELIVERY

Orders for items in-stock are generally shipped the next business day upon receiving the order.


PRICING AND AVAILABILITY

The website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. If we discover an error in the price, details, description, or stock quantity, we will advise you of the error as soon as possible. We reserve the right to refuse to fulfill any orders that you may place based on information on the website that may contain errors or inaccuracies, including out-of-date information regarding pricing, payment terms, or return policies.


RETURN POLICY

Returns and Exchanges are accepted on NON-DISCOUNTED items in a saleable condition (e.g. not damaged and in their original packaging) within 30 days with the original receipt (or a copy of same). Qualifying returns without original receipt may apply store credit to purchaser's account.

-All discounted/sale items are considered final sale and are not accepted for return or exchange.

-Helmets and clothing are considered final sale and are not accepted for return or exchange.

-Items returned without their original packaging may be subject to up to a 40% restocking fee.


BICYCLE PURCHASES

Bateman's Bicycle Company Ltd. now ships select bikes nationwide!  Santa Cruz and Juliana bikes are eligible for FREE Canada-wide shipping. Bikes from other brands are available to ship for a $250 flat rate fee (where restrictions allow). Every bike is expertly assembled and tuned prior to pickup or shipping. Some assembly may be required for bikes that are shipped outside of the Greater Toronto Area.


SALE ITEMS

All sale items are considered to be final sale and can only be returned if defective or under the manufacturer's warranty.